Travel to learn in Vietnam this summer of 2024 with a 10% discount for the first 10 interns - Apply now
THE MANDALA MANAGEMENT TRAINEE PROGRAM
The Mandala Management Trainee Program is an accelerated 4 to 16 weeks learning journey taking place at our hotel properties, designed for aspiring talent with a passion to build a career in the luxury lifestyle sector.
Travel to learn this Summer and Winter of 2024 customized Internships with up to $US 1000 Scholarships and an opportunity of becoming future leader of Mandala Hospitality Group.
THE MANDALA MANAGEMENT TRAINEE PROGRAM
The Mandala Management Trainee Program is an accelerated 4 to 16 weeks learning journey taking place at our hotel properties, designed for aspiring talent with a passion to build a career in the luxury lifestyle sector.
Travel to learn this Summer and Winter of 2024 customized Internships with up to $US 1000 Scholarships and an opportunity of becoming future leader of Mandala Hospitality Group.

ABOUT MANDALA

Established in 2018, Mandala Hospitality Group - a subsidiary of the APEC Group, is a prestigious and luxurious hotel cluster with a total of 6000 rooms.
Among them, The APEC Mandala Wyndham Mui Ne is featured in a list of the top 10 largest hotels in Asia, as compiled by the website Traveltoplist.com.

PROGRAM DETAIL

Standard Trainee
Standard Trainee
Duration
8 Weeks
Fee
$US 1,540
Standard Trainee
Standard Trainee
Duration
12 Weeks
Fee
$US 2,200
Standard Trainee
Standard Trainee
Duration
16 Weeks
Fee
$US 2,860
Be empowered and have the opportunity to experience hospitality works.
Pre-departure guide & on-site orientations
Airport transfer (pick-up & see-off)
City tour & Local immersion activities
Stay at a 5 star hotel
Daily meal
Local SIM card
24/7 support
On-going & Final program evaluation
Allowance and Job offers after your internship
Exclusion
  • If the Fights,passport, baggage, international insurances, personal expense, etc
Cancellation Policy
  • If the applicant withdraws the program, after Mandala placement is confirmed, the cancellation fee is $US 5
  • If the applicant withdraws the program by the commencing date, full program fee is applied and only refund 40% of the paid fee.
INTERNSHIP CONTENT
The intern will work mainly on the Mandala hotel and assist the hotel manager with the following tasks
Housekeeping
Training in housekeeping methods and procedures
Cleanliness standard, room set up and bedding
Allocate work duties to Team Members
Work with supervisor to perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Manage, efficiently, stock control and the maintenance of equipment
Front Office
Introduction to front desk and meet & greet procedures and complaint handling
Perform check in/out, hotel operator and meet & greet
Familiarization on night audit
Shadow team on daily operations
Support on guest services and advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance
Food and Beverage
Practice F&B service sequence and basic techniques
Job rotation to experience all positions within F&B team
Shadow F&B Manager on daily operations
Check Function forecast to arrange member logically
Build a equipment, materials plan for FB department weekly
Ensure the manager is informed of special events, house counts and noteworthy situations
Spa
Provide personalized supports to regular guests to ensure they are well taken care of
Handle guest requests and concerns promptly and report to the Spa Manager
Assist for the day to day spa operation duties to include opening and closing, cash handling procedures and general facility maintenance
Learn to build a plan for entertainment activities, menu and promotion campaign
Operation Management
Learn to provide timely and thoughtful guidance, coaching, leadership and expert support to all departments
Ensure consistent compliance with hotel policies and outstanding, intuitive guest service while maximizing departmental profits
Proactively and thoughtfully anticipate and prevent negative guest experiences through training; communication; planning and organizing
Oversee all projects within the property; work closely with the Head Office; suppliers and the community to enhance the guest experience and workplace environment
HOW TO WORK
  1. Application
  2. Consultation
  3. Program offer
  4. Program start
  5. Program execution
  1. Step 1: Application
    The Intern’s Eligibility: being enrolled at a university or college with a minimum GPA of 2.5 (speak English)
    Apply Now: Fill out the form with your resume. Your letter of intent and university transcript can be sent later. Within 1 to 3 business days, our program coordinator will contact you for a one-on-one consultation.
  2. Step 2: Consulation
    A small talk would help us get to know your needs better and identify if you are suitable for the Mandala’s internship. Our coordinator also will advise you to get to know more about our program and clarify the placement match your needs with hotels in Mandala Hospitality Group (Mui Ne, Bac Ninh, Bac Giang, Kim Boi, Hai Duong)
  3. Step 3: Program offer
    Congratulations! You will know where to intern and what to prepare more before getting on the plane. We also will then be working on an agreement to formally accept you into our program.
    A deposit of 40% of total program fee is required in order to secure your placement. The remaining 60% of the program fee will be paid upon check-in at our hotel
  4. Step 4: Program start
    We will work alongside you to arrange the necessary logistics for you to enter and stay in Vietnam. That usually includes a pre-departure orientation and online meetings in which you will be provided with specific information on visa application, flight booking, insurance, accommodation, local buddies, what to bring and what not to bring to Vietnam, etc
  5. Step 5: Program execution
    We will work closely with each other during the program to ensure you have the best experiences and also to support and find solutions for unexpected problems (if any).
FAQ
1.How do I know if Mandala Group is a legitimate company?
2.Do I require a visa to travel to Vietnam?
3.I have never been abroad. Why should I go then?
4.Do I need to be able to speak the local language?
5.I am not outstanding and am not sure whether I qualified ?
LOCATION
Head Office, Floor 3, Grand Plaza, No. 117 Tran Duy Hưng Str., Hanoi
CONTACT
1900 088 882
mtprogram@mandalahotels.com.vn
QUICK LINKS
General
Reservation policy
Terms of payment
Other standard terms
Mandala Cham Bay Mui Ne
Mandala Hotel & Spa Phu Yen
Mandala Hotel & Suites Bac Giang
Mandala Hotel & Spa Bac Ninh